We stand behind the quality of our product and that's why we offer a 100% money back guarantee if you are not fully satisfied. The product must be returned within 30 days in the same condition it was received to qualify. However, we will not refund the cost of shipping and we are unable to refund custom engraving. If there is an error in the engraving, please contact us and we will try to resolve the issue.
Thank You for your patronage.